Hire dedicated remote support built around your job description, coverage windows, and tools. You mold the role to your business—scripts, CRM, dispatch rules—and we handle sourcing, screening, and onboarding. Our fees are built into your hourly rate; no surprise placement charges.
Key facts
- What it is: a structured remote hiring workflow from discovery through go-live support
- Who it is for: service-company owners hiring reception, dispatch, follow-up, or back-office help
- What it costs: fees built into the hourly rate—no separate placement charge
- What you get: sourcing, screening, shortlists, onboarding support, and a replacement pathway
How it works
From role brief to ongoing support
Our pricing model is based on your job description, hiring requirements, work type (part-time or full-time), and each candidate’s unique work history and skill set. Our fees are built into your hourly rate—no additional cost.
01
Discovery & role briefing
Share your job description, tools, schedule, and communication standards so we can scope the right fit.
02
Sourcing & assessment
We identify candidates, score communication quality, and validate role-specific skills before you interview.
03
Shortlist & interviews
Review comparable profiles, interview your top picks, and select the contractor who fits your workflow.
04
Onboarding & admin setup
We support onboarding, access provisioning checklists, and process handoff so day one is productive.
05
Ongoing support
Virtual staff work 20 to 40 hours dedicated per week, ongoing—with continuity planning and replacement options when needed.
What shapes your quote
- Job description and responsibilities you provide
- Hiring requirements (language, tools, coverage windows)
- Part-time vs full-time dedication (typically 20–40 hours/week)
- Candidate work history, skill set, and specialization
Our framework
A structured hiring model that keeps quality and continuity in your control.
5-step
Screening process from intake to shortlist
24-72h
Typical shortlist turnaround after discovery
4 channels
Phone, email, chat, and scheduling coverage
1-for-1
Continuity and replacement pathway included
Responsibilities at a glance
Our team
- Sourcing and screening
- Profile standardization
- Onboarding support
Your team
- Day-to-day management
- Goals, SOPs, and quality expectations
- Final selection and workflow decisions
How we vet and support
Structured screening, documented onboarding, and continuity planning—not open-market gig matching.
We shortlist comparable candidates so you can compare apples to apples and choose between local or offshore support with more confidence.
Home services
Professional services
Property & field ops
Frequently asked questions
How does hiring work?
Share your job description, tools, coverage windows, and hiring requirements. We source, screen, and present comparable shortlists. You interview, select, and direct daily work.
What is included in the hourly rate?
Sourcing, structured screening, profile presentation, onboarding support, and a replacement pathway. No separate placement fee.
Do I manage the contractor day to day?
Yes. You set priorities, SOPs, scripts, and quality expectations. We help you hire fast—you mold the role to your business.
Can I hire part-time or full-time?
Yes. Most engagements run 20–40 hours per week. Coverage windows and schedule are scoped during discovery.
What tools can contractors use?
Common stacks include CRM, scheduling/dispatch (ServiceTitan, Housecall Pro, Jobber), helpdesk, phone systems, QuickBooks/Xero, and Google Workspace.